Privacy Policy

Last updated: September 2026

Crown Creative respects your privacy. This policy explains what personal information we collect, why we use it and the rights available to you.

Crown Creative is a creative agency working internationally from New York, London and Belfast.

Crown Creative is the trading name of CCRC Design LTD. For data protection purposes, Crown Creative is responsible for the personal information described in this policy unless a contract identifies another Crown Creative entity as responsible.

Our principal locations are:

• 32 Mercer Street, 3rd Floor, New York, NY 10013, USA
• 32 Blackfriars Road, London, SE1 8PB, United Kingdom
• 41–43 Hill Street, Belfast, BT1 2LB, United Kingdom

You can contact us about privacy at simon@crowncreative.com

We may collect:

• Your name, email address, telephone number, company and job title
• Information you provide through our contact, project enquiry or newsletter forms
• Correspondence and other communications with us
• Project, contract, billing and payment information
• Information supplied when applying for a role with Crown Creative
• Technical information including your IP address, browser, device type, approximate location and website activity
• Cookie choices and information collected through cookies or similar technologies
• Professional information received from clients, referrals, business partners or public sources such as company websites and professional profiles

Please do not send sensitive personal information unless we specifically ask for it and explain why it is required.

We use personal information to:

• Respond to enquiries and prepare project proposals
• Provide and manage our services
• Communicate with clients, suppliers and business partners
• Administer contracts, payments and business records
• Operate, secure and improve our website
• Understand how visitors use our website
• Send studio news and marketing communications where permitted
• Consider employment applications
• Meet legal, tax and regulatory obligations
• Establish, exercise or defend legal claims

Where UK or European data protection law applies, we rely on one or more of the following:

• Contract: when information is needed to provide services or take steps before entering a contract
• Legitimate interests: to operate and develop our business, respond to enquiries, maintain relationships and protect our website and systems
• Consent: for optional cookies and certain marketing communications
• Legal obligation: where we must retain or disclose information to comply with the law

You may withdraw consent at any time. This will not affect processing that took place before consent was withdrawn.

We may send you relevant Crown Creative news, invitations or updates where you have requested them or where otherwise permitted by law.

You can unsubscribe at any time using the link in an email or by contacting us. Unsubscribing from marketing will not prevent us from sending necessary communications about an active project or contract.

We may share information with trusted organisations that help us operate, including:

• Website hosting, IT and security providers
• Email, newsletter and communications platforms
• Analytics and website-management providers
• Customer relationship and project-management systems
• Payment, accounting and professional service providers
• Consultants, contractors and project partners
• Regulators, courts, law enforcement or public authorities where required
• A purchaser, investor or adviser involved in a potential business transaction

These organisations may only use personal information for the relevant purpose and must protect it appropriately.

We do not sell personal information for money.

Crown Creative works internationally, and information may be accessed or processed in the United Kingdom, United States and other countries.

Where required, we use appropriate safeguards for international transfers, such as adequacy regulations, approved contractual clauses or other legally recognised protections.

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.

The period will depend on the nature of our relationship, legal and accounting requirements, potential disputes and whether the information remains relevant to an ongoing business relationship. Information that is no longer required is deleted, anonymised or securely archived.

Our website uses cookies and similar technologies. Some are necessary for the website to function, while others help us understand website use or provide embedded content.

Where required, we ask for consent before using non-essential cookies. More information is available in our Cookie Policy.

Depending on where you live, you may have the right to:

• Request access to your personal information
• Ask us to correct inaccurate information
• Ask us to delete information
• Restrict or object to certain uses
• Receive certain information in a portable format
• Withdraw consent
• Opt out of marketing
• Appeal or complain about how your information is handled

These rights are not absolute and may be subject to legal exceptions.

To exercise a right, contact simon@crowncreative.com
We may need to confirm your identity before completing a request.

If you are in the United Kingdom, you may also complain to the Information Commissioner’s Office. People elsewhere may contact their local privacy or data protection authority.

We use reasonable organisational and technical measures intended to protect personal information from loss, misuse, unauthorised access, alteration or disclosure.

No internet transmission or storage system is completely secure, so we cannot guarantee absolute security.

Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children.

If you believe a child has provided personal information to us, please contact us so that we can review and, where appropriate, delete it.

Our website may link to client websites, social networks and other third-party services. Those organisations operate under their own privacy policies, and Crown Creative is not responsible for their practices.

We may update this policy when our services, technology or legal obligations change. The latest version will be published on this page with its updated date.

For questions, requests or concerns about this policy, contact:
Crown Creative
Email: simon@crowncreative.com
Address: 41-43 Hill Street, Belfast, BT12PB